Teaching Our Franchisees the Merry Maids® Way

Whether you’ve barely touched a vacuum or have owned a cleaning company before, we will train you on the top-of-the-line franchisee training Merry Maids® model. Merry Maids® offers some of the cleaning franchise industry's most comprehensive training. Simply put, we want to make sure we give you the tools and training you need to help prepare you for running a smooth, functioning operation.

Throughout our 40 years of experience, we have spent countless hours in customers’ homes and have developed processes and techniques that give us the edge over our competitors. We also have learned a lot about internal operations and what is needed to confidently hit the ground running. Though you may be going into business for yourself, you can trust that you’ll never be by yourself.

Each home cleaning franchise owner benefits from:

  • 3-4 hours of pre-academy online training
  • 10-day training program – 5 in-person and 5 virtually
  • In-depth interaction with the Merry Maids® franchise development team
  • Assistance from an established franchise owner
  • Your very own Business Development Consultant

This multi-part agenda covers the preparation, procedures, and systems necessary to develop, manage, and operate a home cleaning franchise.

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African American obtaining franchisee training

Hands-On Help

Company instructors with real-world home cleaning operations experience teach the Merry Maids® method of training, marketing, selling, scheduling, and cleaning. The combination of training manuals, video presentations, interactive online training, on-the-job experience, and the latest field instruction techniques give you a practical, well-rounded understanding of all facets of the Merry Maids® cleaning franchise operation.

Top-of-the-Line Franchisee Training

Our specialized two-person cleaning team concept attracts full-time and part-time workers who seek daytime hours and flexible schedules. Your front-line team members are your greatest assets. Our training resources will help you prepare your team members to provide the exceptional services that customers have come to expect from us. They are the faces of Merry Maids® in customers’ homes, so we want to make sure they are representing your franchise business in the best possible way.

Additional Resources

Your initial cleaning franchise fee also includes comprehensive resources and industry best practices for you to use in your business. No particular method of employee management is mandated. Beyond cleaning training videos, Merry Maids® provides access to online cleaning courses and safety videos, customized recognition and reward programs, and a team member newsletter.

 Pre-Initial Training

  SUBJECT CLASSROOM HOURS ON-THE-JOB HOURS
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General Business Management

10

0

Initial Training

  SUBJECT CLASSROOM HOURS ON-THE-JOB HOURS
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OSHA and Safety

1

0

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Cleaning 101

4

4

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Customer Service

4

1

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Employee

6

0

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Leadership Insights

2.5

0

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Marketing

4

0

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Operating System

5

2

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Office Administration

3

1

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Equipment and Products

3

0

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Payroll

1

0

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Financial Tools

2

0

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Insurance

1

0

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Intranet Support

1

0

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Sales/Merry Maids Advantage

15

0

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In-Home Pricing

0

1

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Goal Setting

1.5

1

 

TOTAL

64

10

more freedom to be you

“Being in this industry is the perfect fit for me. Why not be with the best in the industry? Why would you choose a B or C version if you can choose the best one?”

- Brian Houtman

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