110 West Rd
Towson, MD 21204
“Earn our customer’s trust and commitment through exceptional service”
You will be served by our dedicated team. The team is led by our skilled office staff, who train and coach team members to meet your cleaning needs in a professional and efficient manner. Our experienced group provides customized services to simplify your life.
Our team relies on owner, Lesley Horman, for the support and guidance needed to maintain our exceptional service commitment. A former customer of Merry Maids, Lesley became a franchise owner in 1988. She has been honored with the top awards in Merry Maids. In 2001, she was presented with the Dallen Peterson Founder’s Award, a life-time achievement award recognizing top performing Merry Maids operations. In 2005, Lesley was awarded the Humanitarian Award for her support and assistance to others. And in 2017, she was recognized with the Servant Leadership Award for her unending support and commitment to improve Merry Maids.
Lesley’s success can also be measured by the success of her employees. In 2012, Melanie P., received the highest level of recognition within the Merry Maids family and in 2017, Judy M., received the same recognition - Merry Maids Team Member of the Year. The annual award, is presented to a single Team Member in North America demonstrating outstanding individual performance, customer service, and personal character. We are very proud to be represented by Melanie and Judy. They continue to inspire our team.