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Team Member of the Year Award

Our Outstanding People Make Us Who We Are

Simply put, we are nothing without the dedicated and hard-working people who are committed to delivering outstanding customer service day in and day out. Merry Maids® puts a lot of hard work into making sure we hire the best house cleaning professionals available. They represent us in the homes of our customers, which is why we always ensure they are licensed, trained, and friendly.

Every year we’re proud to recognize our home cleaning team members from across the U.S. and Canada who embody our Merry Maids® values. They go above and beyond what is expected of them. They motivate, mentor and inspire their teams and are beloved by their customers.

Our 2018 Team Members of the Year

This year we are proud to celebrate Zuleicka Vidal, Cathy Folger, and Melissa Styba as the 2018 Team Members of the Year. These honorees were flown to the company’s annual meeting in October where they were recognized for creating a legacy of exceptional service, compassion, and leadership within their office and with their customers.

Come Home to More

Our comprehensive cleaning services
let you relax, unwind, and spend time
doing the things you love.
Future Chef making his first batch of pancakes from scratch
Had time to make sure Sam whisks without risks
Spotless sink ready for post pancake dishes
Zuleicka “Zulee” Vidal | Team Captain | Merry Maids® of Prince Frederik, Maryland

She pours her heart into every cleaning and it shows. Her team looks up to her, her customers love her, and some even consider her family. They share their most precious life’s moments with her. She even cares for their pets when they’re not home. One of Zulee’s most memorable customer experiences happened in 2018 when she arrived for a scheduled cleaning to find an elderly client unresponsive and promptly called 911. She waited with the client until emergency crews arrived and even called his relatives to alert them of the incident. The client's sister called the office two weeks later to thank Zulee and let her know her actions saved her brother's life.

“I am so thankful to have Zulee in my life. She is always polite, trustworthy, customer oriented, courteous and very conscious about her work. She makes my life easier because I do not have to worry about cleaning. I can’t say enough wonderful things about Zulee.” –Customer, Mary I.

Melissa Styba | Solo Team Member/Trainer | Merry Maids® of Victoria, British Columbia, Canada

In the 12 years she's worked for the Victoria, British Columbia location, she’s never called in sick. She’s created a raving fan following among customers and coworkers alike. Her peers describe her as a smart, dedicated, friendly, compassionate, and a consistent “shining light”. They can’t imagine starting their day without her. “Melissa is a positive example for all of us and we will forever be grateful for her.”

Her passion for cleaning and delivering an impeccable service experience shows in her work and in the training and mentoring part of her job. She holds a perfect 100 percent customer satisfaction record.

“You must be bored with my telling you how much we value Melissa. We believe your company is one of the most honest and well-run companies I have known. You hire quality people who do a fabulous job when they are in my home.” –Customer, Josephine L.

Cathy Folger | Team Captain/Trainer | Merry Maids® of Bethlehem, Pennsylvania

In the 20 years that Cathy has worked for the Bethlehem, Pa., office, she has provided over 20,000 cleanings to families in the local area. She’s been a team captain but enjoys solo cleaning the most. She treats her customers’ homes like her own and consistently receives 5-star reviews. She’s friendly, dedicated, consistent, dependable, and does whatever it takes to make her customers happy.

"We have now had Cathy for 14 years. The house is always immaculately cleaned. She is outstanding...and truly amazing at what she does. I dread the day that she retires. I do not believe anyone else can compare to Cathy.” –Customer, Marianne B.