Zuleicka “Zulee” Vidal | Team Captain | Merry Maids® of Prince Frederik, Maryland
She pours her heart into every cleaning and it shows. Her team looks up
to her, her customers love her, and some even consider her family. They
share their most precious life’s moments with her. She even cares
for their pets when they’re not home. One of Zulee’s most
memorable customer experiences happened in 2018 when she arrived for a
scheduled cleaning to find an elderly client unresponsive and promptly
called 911. She waited with the client until emergency crews arrived and
even called his relatives to alert them of the incident. The client's
sister called the office two weeks later to thank Zulee and let her know
her actions saved her brother's life.
“I am so thankful to have Zulee in my life. She is always polite,
trustworthy, customer oriented, courteous and very conscious about her
work. She makes my life easier because I do not have to worry about cleaning.
I can’t say enough wonderful things about Zulee.” –Customer, Mary I.
Melissa Styba | Solo Team Member/Trainer | Merry Maids® of Victoria, British Columbia, Canada
In the 12 years she's worked for the Victoria, British Columbia location,
she’s never called in sick. She’s created a raving fan following
among customers and coworkers alike. Her peers describe her as a smart,
dedicated, friendly, compassionate, and a consistent “shining light”.
They can’t imagine starting their day without her. “Melissa
is a positive example for all of us and we will forever be grateful for
Her passion for cleaning and delivering an impeccable service experience
shows in her work and in the training and mentoring part of her job. She
holds a perfect 100 percent customer satisfaction record.
“You must be bored with my telling you how much we value Melissa.
We believe your company is one of the most honest and well-run companies
I have known. You hire quality people who do a fabulous job when they
are in my home.” –Customer, Josephine L.
Cathy Folger | Team Captain/Trainer | Merry Maids® of Bethlehem, Pennsylvania
In the 20 years that Cathy has worked for the Bethlehem, Pa., office, she
has provided over 20,000 cleanings to families in the local area. She’s
been a team captain but enjoys solo cleaning the most. She treats her
customers’ homes like her own and consistently receives 5-star reviews.
She’s friendly, dedicated, consistent, dependable, and does whatever
it takes to make her customers happy.
"We have now had Cathy for 14 years. The house is always immaculately
cleaned. She is outstanding...and truly amazing at what she does. I dread
the day that she retires. I do not believe anyone else can compare to
Cathy.” –Customer, Marianne B.