Merry Maids of
North DFW Area

North Richland Hills, TX 76180

Call Us Today at
817-402-3170
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FAQ - House Cleaning Services in North Richland Hills

Do I have to be home for the cleaning?

No, all team members are bonded, insured, and have had a national criminal background check as well as drug testing.  We would just need entry into your home.

Can I schedule a cleaning for a specific day?

Yes. We can usually accommodate the day you need for your cleaning.

How much will it cost to clean my home?

As each home is different in size, condition and furnishing so is the level of cleaning desired by customers. Call us at (817)402-3170 for a free customized estimate.

What form of payment do you accept?

Payment is due at time of service.  We accept credit cards, cash and checks.  We do require a credit card on file should a customer forget to leave alternate methods of payment.

Should I do anything to prepare my house for cleaning?

Picking up personal items scattered throughout a home, such as toys, clothes, shoes and sports equipment, is a big help.  We do not know where these items belong.  That way we can spend our time cleaning your home.

Are you comfortable cleaning with pets in my home?

Yes.  Most customers do have pets.  We will discuss with you any special instructions concerning the pets.  Customers with aggressive pets will kennel or simply keep the animal in a closed room, where the cleaning will not disturb them.

Do I need to provide any cleaning equipment or supplies?

No.  Our teams come with all the equipment and supplies needed to give your home a thorough cleaning.  We will discuss with you any special products you may request

What if I am not satisfied with your cleaning service?

No problem.  We offer a service satisfaction guarantee.  Should the cleaning not meet your expectations or if we overlook something, we will gladly come back to correct and fix it.  Our goal is to exceed your expectations.

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