Our People at Merry Maids of Lynnwood
You expect a lot. We deliver more.
We know that no two houses are the same, so there's no reason cleaning services should be the same, either. At Merry Maids, our team members take the time to listen and understand your needs. When you request a quote, one of our expert representatives will come to your house and work with you to create a custom cleaning program that will fit both your lifestyle and your budget. If you ever have any concerns or need to make changes to your service, our friendly office staff are only a phone call away.
Come home to more! Request Your Free Cleaning Estimate Now!
The team you can trust.
Brian Poirier – General Manager
Brian started with Merry Maids in October 2014 as an Outside Sales Consultant. He also held the role of Branch Manager prior to becoming General Manager of the Lynnwood and Lake Stevens offices in 2016. He is passionate about customer service and believes his team should work hard and play hard. He says, “Life is too short to work a job you hate.” Brian loves coming to work every day and tries to make everyone who works with him happy and fulfilled in their work. Outside of the office you are guaranteed to find him exploring the PNW with his wife, Kim, and dog, Fiona.
Kayla Zimmer – CSR
Kayla started as a House Cleaner in September 2015 and was promoted to Customer Service Representative in August 2016. She strives everyday to provide excellent customer service and is always looking for new ways to better serve our clients. When Kayla isn’t at work she is usually hanging out with her two dogs, Anakin & Anellie. They love camping, hiking, swimming in the lake, or just relaxing on the couch at home.
Shalee McMullen – Supervisor/Outside Sales
Shalee started as a House Cleaner in March 2014 and was promoted to Supervisor and Sales in November 2016. She is all about team work in the office and is always looking for ways to make our Cleaners happy in their work. Shalee loves the bond that she builds when signing up new clients to join our Merry Maids family and she takes pride in delivering the service she promises while in the home. Outside of work, Shalee is a single mother of 4 children with ages ranging from 5-17 years old as well as a puppy named Moo Moo and a cat named Jack. She is a busy woman from sun up to sun down!
Brad and Lisa - Owners
Founders Brad and Lisa Dionne started their Merry Maid franchise journey back in 1987, before most people had ever heard of a house cleaning “service”. Back then, it was all about 18 hour work days… doing every job the company required from cleaning, customer service, accounting, inventory control, marketing, hiring, training and meeting with potential customers to give bids. It was a “bootstrapping” story if ever there was one! Thankfully as the business grew so did their ability to hire more and more team members to fill those roles. Before long, they had 9 offices in a 4 state area and boasted a team of over 300. They became the largest Merry Maid franchise owners in the country, and in 1996 they received the most prestigious award given to owners, the Dallen Peterson Founders Award. They credit their success to the exceptional quality of people they were able to bring to the business and their dedication to uncompromising customer service. Despite all this, their greatest pride and joy in life come from their beautiful children Emily, Cooper, and son-in-law Brett, and their faithful yellow lab “Banjo”.