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FAQ - House Cleaning Services in Raleigh

Do I have to be home for the cleaning?

No, but we do need a reliable form of entry to your home Most of our regular customers provide us with a key.

Can I schedule a cleaning for a specific day?

We try hard to honor your request for a specific day. It does depend on the availability in your area.

How much will it cost to clean my home?

Because our service is customized, we need to communicate with you about your personal cleaning needs. We offer 3 options for pricing: An in-home estimate, over the phone, or via email.

What form of payment do you accept?

Cash, check, credit card, or auto draft from your checking account.

Should I do anything to prepare my house for cleaning?

That is up to you! The more areas, including countertops, that we can access, the better job we can do cleaning.

Are you comfortable cleaning with pets in my home?

Yes, as long as they are friendly.

Do I need to provide any cleaning equipment or supplies?

No, we take care of all of that.

What if I am not satisfied with your cleaning service?

We guarantee our work. Please call within 24 hours of the cleaning and we try very hard to make you a happy, satisfied customer.

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