About Merry Maids of Poway & Rancho Bernardo
Proudly Cleaning the Homes of North County San Diego
Welcome to Merry Maids of Poway and Rancho Bernardo! Since 1996, our family-owned business has taken pride in offering trusted, high-quality cleaning services to our local community. We understand the demands of a busy life and are committed to providing you with solutions that create a clean, healthy, and safe home. With our expertise and dedication, you can enjoy peace of mind and more free time for what truly matters to you. Let us take care of the cleanliness of your home, so you can focus on enjoying it.
Our Team: The Heart of Our Service Excellence
At Merry Maids of Poway and Rancho Bernardo, we believe our strength lies in the dedication and professionalism of our team members. They are the cornerstone of our reputation as a trusted cleaning service for families throughout the community. Our rigorous selection process ensures that every cleaner not only passes an extensive background check but also completes a comprehensive week-long training program before they start. This commitment to excellence is just the beginning.
We continue to nurture and develop our team's skills through regular check-ins and ongoing training sessions throughout their employment. Each day starts with a morning meeting, a practice that reinforces our values and ensures every member is aligned with the day's objectives and the high standards of the Merry Maids® brand. This continuous investment in our people allows us to consistently deliver the exceptional service that our clients expect and deserve.
Our Start
In 1996, California natives Tom Ducey and Julie Giles joined the Merry Maids family Initially focused on the coastal cities of San Diego, they later expanded the business to service the island communities or North County San Diego. Their initiative was not just about business growth; it was about bringing a sense of care and quality into the homes of their neighbors. With a foundation built on family values and teamwork, their goal was to offer more than just cleaning — they aimed to enhance the well-being of both their clients and their team.
The Team You Can Trust
Our Office Staff
Ensuring Smooth Operations and Client Satisfaction
Our office staff plays a pivotal role in ensuring the seamless operation of our cleaning services. Dedicated to managing scheduling and addressing any service-related questions, they are readily available via phone and text from Monday to Friday. Their commitment extends beyond mere communication; they meticulously monitor our teams throughout the day. This vigilance ensures that arrival times are adhered to and that the cleaning services provided meet our high standards of customer satisfaction. Our office staff's dedication is a cornerstone of our promise to deliver exceptional service and support to our clients.
Our In-the-Field Team
Personalized Excellence in Every Home
Our maids in the field are more than just cleaners; they're the warm, professional faces of our business, committed to bringing top-notch service into your home. From the get-go, we ensure they're the right fit through detailed background checks and immerse them in an extensive training regimen. Their education continues throughout their time with us, with regular updates and training sessions to sharpen both their cleaning prowess and communication skills. They're all about punctuality, clarity in what's expected during each visit, and, most importantly, making sure you're delighted with their work. Our team's approach is to ensure your home is cared for just the way you like it, meeting the high standards our high-income, family-oriented clients expect and deserve.
Here are more reasons why people trust our pros to clean their homes:
- Coverage for Liability & Worker's Compensation
- All Employees Carefully Vetted & Background Checked
- Licenced, Bonded, & Insured
- Protection for Theft, Accidental Breakage, and Accidents in the Home
- Total Transparency through Our Real-Time Texting Service
24-Hour Satisfaction Guarantee (or We Come Back Again)
Contact us today at (858) 386-0336 for more information!
